FAQ
❥ Where are you located?
We are currently based in Batangas, Philippines.
❥ How is the product made? Where do the materials come from?
We get our products from all over the world. We try to give the best possible price by buying directly from factories.
❥ How do I make sure I order the right size?
Kindly measure your wrist size first in cm so you can see if the bracelet will fit you.
❥ What are the shipping options?
We use LBC to ship all your orders with a flat rate of Php100 per order. Free shipping applies for orders above Php1500.
❥ When will I receive my order?
We will email your order's tracking details and send a Viber message to the contact number you provided within 24 hours. If you received the email or message, it means your order is with the courier and on its way. Please allow a little time for the courier to update their records. For rush or bulk orders, kindly send us a message first before placing your order.
❥ How do I make changes to an order I’ve already placed?
Please send us a message immediately so we can help modify your order.
❥ How do I contact your company if my question isn’t answered here?
You can contact use the chat button on the lower right corner. It will lead you to send a message to our Whatsapp. You can also contact us via Facebook or Instagram.